Business and Leadership

Learn about the exciting world of today's Human Resource Management and prepare for the aPHR ® Exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the aPHR ® exam. . Click here for the full description of Associate Professional in Human Resources ® (aPHR ®) Exam Prep

This course will prepare you for the dynamic world of customer service. You'll gain a deep understanding of the importance of a service culture and your integral role within it. You will develop essential communication skills, both verbal and nonverbal, ensuring you connect effectively with customers, such as active listening, teaching you to genuinely understand and meet customer needs. Building and maintaining relationships is at the heart of customer service and through this course, you'll acquire techniques to keep customers loyal and satisfied. You'll gain insights into customer behavior, learn strategies for handling service challenges, and appreciate the value of inclusivity when serving diverse groups. Additionally, you'll discover how technology can enhance customer interactions. Furthermore, you'll receive guidance on managing your time, reducing stress, and refining your written communication. By the end, you'll be well-equipped with the skills and knowledge to excel in customer service roles in a variety of settings.. Click here for the full description of Customer Service Representative (CSR) Exam Prep

Learn about the exciting world of today's Human Resource Management and prepare for the PHR ® Exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the PHR ® exam. . Click here for the full description of Professional in Human Resources ® (PHR ®) Exam Prep

This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the PMP exam. This course bundle also includes the Organizational and Behavioral Leadership course.. Click here for the full description of Project Management Professional Exam Prep with Organizational Leadership

Learn about the exciting world of today's Human Resource Management and prepare for the SPHR ® exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. In addition, this course provides study materials to help prepare for the PHR ® Exam. The PHR ® Exam Study Guide will be utilized throughout the course to supplement the Human Resource Management textbook and provide review materials for exam prep. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the SPHR ® exam.. Click here for the full description of Senior Professional in Human Resources ® (SPHR ®) Exam Prep

You will learn strategies to write documents faster and better. You will learn how to customize your documents for a specific reader and to accomplish your writing purpose. You will discover ways to create documents when time is limited. You will also master models to organize and format letters, emails, and reports in order to make them clear, direct, and reader friendly. Conversational writing style and parallel structure will also be covered. One of the keys to success in any business is good communication skills and one of the most common ways to communicate in business is through writing. In the second half of the course, we look at the importance of grammar and tone to good writing and approaches to rewriting. We will also look at specific types of documents we might create.. Full description of Business Writing for Busy Professionals

This course will provide an overview of consulting as a profession and will introduce the basic concepts included in consulting, such as establishing credibility and managing clients. Case studies will demonstrate the concepts in a practical manner. Additional topics covered in this course include proposing and delivering consulting services, client interactions, and the skills involved in advising others. . Full description of Consulting - Managing Your Own Business

Are you needing to understand how the federal employment laws affect your workplace? This course is designed to introduce you to the most impactful federal employment laws. By understanding the basics of employment law, you should become better equipped to hire, evaluate, and manage employees. This course presents an insight into discrimination laws, employee benefits, methods to resolve employment disputes, and common workplace safety rules. Knowing the federal employment laws is a must for any supervisor, entrepreneur, manager, or human resources professional.. Full description of Fundamental Employment Laws

The Certificate in Grant Writing course is perfect for anyone wanting to learn the essentials of writing or acquiring grants for private, public, or government use. If you are thinking of starting a business that utilizes grants, learning the essentials of writing, researching, obtaining, maintaining, operations and strategies within the grant system is imperative. Books included. Full description of Grant Writing

This course will prepare you to write a grant proposal. You will go step-by-step through the grant writing process, including research, planning, and goal-setting. You will work through real-life examples, or use your own grant proposal as practice.. Full description of Grant Writing Fundamentals

This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales of goods and services, and the global marketplace.. Full description of Marketing Professional

Communication is the ultimate key to your success—in relationships, in the workplace, in personal matters, as a family member, team member and across your lifetime. Your ability to communicate comes from experience. This experience can often be an effective source, but the methods in which you communicate play a critical role in how you more efficiently communicate with your audience and to ensure the intended meaning is received. In this course, material is presented to help you strengthen your communication skills to become a more effective communication. The course also focuses on everyday writing, professional presentations, and interpersonal communication. . Full description of Professional Communication

This course will provide the core foundations for successful real estate investment. Becoming a real estate investor is fairly easy – just go out, buy a property and boom you are an investor! Unfortunately, it takes much more than that. It takes skill, strategy, business acumen, active research on properties and communities coupled with finance and negotiation principles just to become a valued competitor in this high rising field. This comprehensive course will use learning activities, practice exams, and assignments to help students learn the foundational components to becoming a successful real estate investor. . Full description of Real Estate Investing